“My last 2 PCs were Dell. I was tired of their proprietary form factor, their pricing is not really that competitive, and I really never benefited from their support. I liked the idea of picking all the components I want, and installing OS myself.
Oxford PC has a great selection of components. All questions were answered with honsesty and courtesy. Purchase was easy, and making changes to the order was easy too. The PC arrived when they said it would. I had to reseat the power connections on the floppy drive and graphics card. This could be because I added more components when I got the PC and loosened them in the process. Overall the PC arrived in great condition, including the boxes for the components.
I would recommend Oxford for someone who knows exactly what they want, for a good price, and are willing to forgo the depth of support you might want from, for example Dell. I cannot say that Oxford does not have good support; it was not important to me.