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EdwardKD

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Rating 10/10
5/5

What makes an organization go from good to best in class customer service is the manner in which problems are resolved and Austin Bazaar certainly understands this concept. There was a minor glitch in a recent purchase I made – The wrong item was received. All it took was one phone call and the correction was made immediately and expeditiously. The customer service representative (Kayleigh) was extremely courteous and apologetic and advised that I should keep the item and donate it to anyone of my choice as I pleased. I received the correct item in the timeframe as promised in perfect condition. The purchase price was unbeatable. This service was exceptional and deserves a 5 star rating.


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