Horrendous Customer Service. Blamed me for their mistakes.
“I ordered 2 photobooks totaling over $300. I received them and they were cut short on some of the pages (not due to me, within the BookWright software there were NO Alerts, and No Fixes recommended. Also with program it all looked fine) .. Received and some pages had a decent amount of text cut off on one side. Called customer service, they eventually blamed me, I took screenshots to prove it wasn't me, they gave me coupon code to re-order, but it was a hassle and all they did was blame me. I still wont know the end result until I get the new, re-printed books. Any further issues and I will just cancel the charge on my credit card. I would NEVER deal with them again.”