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G.I.C.

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Rating 2/10
1/5

TERRIBLE store, you absolutely MUST shop elsewhere! I ordered a new battery for my Dell Inspriron 700m laptop from this store over other online merchants because the picture showed a battery with a Dell logo on it, so I thought I would be getting a manufacturer's battery instead of a generic one. They proved disingenuous: when the battery arrived it was NOT made by Dell. Within a few weeks the battery stopped charging fully, only charging up to 50%, even though I ran two deep cycles. I emailed their customer supper and received two different emails with two different RMA numbers, proving that they are disorganized as well. I sent it back with one of the RMA numbers, having been promised an exchange, which never came! I contacted their customer service at both available email addresses (support@1800emart.com and sales@18003mart.com) TWICE EACH and NEVER got a response. They don't even have a phone number where they can be reached! They couldn't be more unprofessional and unreliable. Save yourself the hassle of being ROBBED (literally) and shop elsewhere - you can pay less money and actually be assured of the product you are purchasing.

This review was modified by G.I.C. on January 24 2010 08:55:16 AM

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