“I recently ordered a bikini and towel from Zaful. The towel came in first, and arrived within a month. The bikini however took 2 months to arrive. I asked the customer support about the details of the shipment and processing of the bikini. They replied quickly and adequately.
Both of the items were of good quality. The colors were vivid and true to the colors on the website. The sizing charts did help me to choose the right size for the bikini. Usually you have to size up one size, because they usually turn out a bit smaller than usual. Every product has a sizing chart indicated in cm and inches (you can choose) and every product has a different sizing. So it really pays to look at the chart. What I also really liked was that there are reviews under the products you might want to buy, It is really worth the time to check those reviews, and there are tons of youtube videos about Zaful try on's if you are doubting about buying a product.
All in all I had a great experience with Zaful; the products were nice true to sizing charts and good quality and low pricing. The customer support replied within 48 hours as promised on the site and always provided me with alternatives and information about my product.
If you are looking for a nice bikini for a low price. You should definitely check their website. However I do not have any experience with them refunding (because that was not neccessary in my case), and their return policy is not that great.