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SigmaXIX

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Rating 4/10
2/5

Non-delivery of videogame item.

On June 29, 2017, I made a purchase of 2 videogames through GAMESTOP.COM. One package was marked delivered by UPS on Saturday, July 1, 2017, but it never arrived at my address or at any of my neighbors'.

I soon realized GAMESTOP.COM only has e-mail customer service. After 4 back-and-forth e-mails with GAMESTOP.COM e-mail customer service, I have got nowhere. It is about 24hours between GAMESTOP.COM responses, and every representative seems oblivious to the fact that UPS lost my item. I have had to call up UPS myself and lodge my own claim for this package, and I'm the one who has had to do all the legwork in trying to get a refund (that I still have not received).

I thought GAMESTOP.COM had a good deal on this videogame, but this experience will ensure I will never put my faith into GAMESTOP.COM again.

EDIT: ADDED ONE STAR. I finally got through to GameStop. They have a telephone number, but it is NOT listed on their website, and different than what shows up on the billing statement. After a 21minute phone call, GameStop refunded my money for the missing package.


Rating 10/10
5/5

The only place online to have a 6mm x 30mm, 250V, 20A, glass fuse. I called before I ordered to verify stock, and the gentleman was very excellent to the customer (myself). I paid for overnight USPS ExpressMail, and it arrived the next day!

An excellent, customer-friendly, reliable, and quality online store. Thank you Cascade Surplus Electronics! You saved my electronics by providing an extensively rare glass fuse!!!!!!

Thank you!


Rating 10/10
5/5

This is the BEST online TV transaction I've had from ANY company to date!!! (And I have bought from many online companies)

I bought a big-screen 50" TV on Sunday 6/14, and it was delivered on Wednesday 6/17! Amazingly fast shipping, and AWESOME TV! Works perfectly, and best price I could find! Thank you so much 6th Ave!

So great a transaction, I felt obligated to post a review!


Rating 10/10
5/5

Purchased item Wednesday night, shipped out Thursday via USPS Express Mail.


Rating 10/10
5/5

A SUPERB transaction!! I ordered a BUNCH of Kingston-branded RAM early Monday morning, and later that day I had a UPS tracking #. StarMicro had this RAM *much* cheaper than anywhere else; I searched all the major sites (Pricegrabber, Pricewatch, etc), and even used Google. I'm glad to be a repeat customer of StarMicro!


Rating 10/10
5/5

Wonderful experience! Purchased 1 SATA-card Thursday, received Saturday!! Even e-mailed me very quickly with my USPS tracking information on Friday afternoon! High-quality store, I hope to buy from again! This is the *ONLY* store online to offer this product with Saturday delivery! A+++++++++++ Quality experience! Thank you GoGoFan.com!


Rating 2/10
1/5

Buyer BEWARE! I purchased an item listed as "IN STOCK" on June 30, 2007 and received an order confirmation e-mail.

I purchased OVERNIGHT shipping, so it was strange that on July 2, 2007, I did not receive ANY shipping confirmation for an item that ADVERTISES it will be shipped within 24 hours! I sent an e-mail to the support address asking if they had shipped the item, or what the delay was, if truly in stock.

On July 3, 2007, after my credit card had been charged, I received an e-mail response to my inquiry. "We apologize but we are currently out of stock of ..." and "Please get back to us as soon as you can" about accepting a cheaper product.

I then INSTANTLY did a Yahoo! search for reviews on "XBox-Modchips.com" , aka "Linux Chips", aka "AmericanXboxModchips.com". That's when I became instantly concerned.

I immediately requested a refund. And, on July 5, 2007, I receive an e-mail that seemed like they never communicated with me before, "No we do not have the ... in stock", again! Like in 48 hours they couldn't have accepted my order cancellation.

Then, on July 6, 2007, they acknowledged they would refund me, after I sent another concerned message.

May I interject, I HAD TO SIGN UP for some strange SUPPORT SYSTEM they make their customers use in order to communicate with them and view “updates” to the “support issue”.

By July 22, 2007, I had sent a few more “SUPPORT REQUESTS” through their system and CALLED their phone number that rings to a residential-style answering machine. After NO RESPONSE since July 6, 2007, and NO INDICATION on my billing statement that a refund had been issued, I decided to deal with my Credit Card company.

On July 22, 2007, my Credit Card company issued me a refund, definitively stating that NO ATTEMPT HAD BEEN MADE BY THE MERCHANT TO REFUND MY CARD BY THAT DATE. NO Refund . [period]

THEREFORE, my FEELING about this situation is unless a customer wants to endure FALSELY ADVERTISED STOCK, PROCESSING TIME, and ORDER REFUND status, AND I feel that if a consumer ENJOYS contacting their CREDIT CARD company and filling-out the PAPERWORK and TRANSMIT the SUPPORTING DOCUMENTATION, then I FEEL CONSUMERS SHOULD STAY AWAY FROM Xbox-Modchips.com .

BAD, TIME-CONSUMING ORDEAL FOR ME. I feel that XBOX-MODCHIPS.COM got an INTEREST-FREE cash advance at MY EXPENSE of time, effort, stress, credit, etc.