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beauxarth

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Rating 10/10
5/5

What a Relief!

I didn't think I would be able to find the parts to repair my 2001 BMW Z3. I didn't spend more than 10 minutes searching before I found what I needed on the website of BMW of South Atlanta.


Rating 2/10
1/5

I recently purchased a used pump shotgun at Cabela's. It was one of the worst shopping experiences I have ever had. Far from being a gun expert, I have not fired a gun for over 40 years. First of all the help I received from four different sales people was at best negligible to misleading. Secondly I found two shotguns which were safety hazards, and one was inoperable. The first was a pump shotgun with a missing slide safety. The original, metal slide had been replaced with a piece of wood that looked disturbingly like part of a pop-cycle stick. When slid to the safe position, the slide would return to the off position by itself. The second pump shotgun, which I ended up buying, was defective. It jammed after loading two rounds into the magazine. It would not eject or load those two rounds into the firing chamber. I had to return to Cabela's with the two rounds in the magazine. I was stopped at the door and told that I could not bring it into the store. Eventually, two employees carried the gun back out to my car where one of them proceeded to remove the shells by removing the magazine cap and spring. When he reassembled it and loaded the rounds back into the magazine, it jammed again. After clearing the magazine again, we took the defective gun into the store where we agreed on an exchange for a comparable shotgun. I had to go through the background process again for the second shotgun. (A one and a half to two hour wait.) I decided to come back later to pick up the gun. When I returned that evening, I found the five stations available for this process manned by only two employees with lines to both. After waiting several minutes I called for a manager to open up another station or two. I was informed that there were no other trained employees in the store who could do this. I finally did get to take the second shotgun home. I am almost afraid to fire it for fear of some other catastrophe.
In summary I have three questions:
1. How can defective firearms be placed on the racks for sale?
2. Why are the sales people not knowledgeable about the products they are selling?
3. Why would you not have trained back up employees to avoid customers standing in line for long periods of time?


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beauxarth's favorite stores

  BMW of South Atlanta Rating 10/10

beauxarth's Stores Reviewed

  BMW of South Atlanta Rating 10/10
  Cabela's Rating 2/10

beauxarth's Least Liked Stores

  Cabela's Rating 2/10