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berniesp

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Rating 2/10
1/5

ABSOLUTE WORST Company I've ever tried to use.
I purchased the new ASUS S-presso Deluxe model (S1-P111)Bare bones Box on Dec 22, 2004 I was charged directly and even given confirmation numbers and validation. I' keep calling and only get voice mail , they've never returned any emails or calls (I've left over 2 dozen voice mails now. I actually spoke to a human that answered the phone from www.compustore.com Info@CompuStore.com who told me that my product was on back order from Asus (I verified with Asus and it was) and it will be out mid March and here it is 15 April and No one will answer the phone, I have no product and no refund. I'm registering my complaint here, the FTC, the BBB and seeking legal guidance on getting my money back, so comapanies like this will fined Prosecuted and extinguished to keep them from ripping people off. In response to Compustores post dated 7/12/05 4:53 PM
I've attempted to speak to someone at today by calling and went straight to voicemail. I levft a message and also followed it up with an email. I'll update as it unfolds. I filed a complaint wth the FTC, BBB, Internet Fraud and the Pinellas Fl. consumer protection agency. 7/12/2005 I received an email from this site that compustore respodeded and tride to contacy me (another lie, 3 phone #'s w v/mail, email and a 2way pager) the never tried I did notice all the responses were a cut and paste response from them. I called them and was forced to leav vmail. they called me back and told m my refund will be posted in the next few days, Ironically I was contacted by the Consumer Protection Agency of Pinellas Fl. who was setting up the hearing for the Compustore company, and they wanted me to call them when /if my money was refunded. Aweek and a half later it was posted. Yea! I got my full refund back . I spoke to the Consumer agency when it was posted. Thank You Reseller Ratings and contributors for Sharing information and bridging the gap to Justice and Fair Trade with honest companies and exposing the shady.

This review was modified by berniesp on August 19 2005 05:55:06 AM

posted Jul-12-2005

A rep from CompuStore.com, heathd,has responded

“Thank you for taking the time to post your informative review. We greatly apologize for any inconvenience caused, and certainly understand your frustration and disappointment. We will continue to strive to improve, so that we can provide each and every customer with a completely satisfying experience.

We definitely feel that it will be appropriate to reimburse you. We have attempted to contact you to confirm this, but to no avail. Please contact us at support@compustore.com.

Thank You,
CompuStore.com Customer Support


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