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cindyshannon33

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Rating 2/10
1/5

The worst customer service.

My much needed order was a no show. I sent an e-mail three weeks later over the weekend asking them to contact me about why it hadn't shipped and why no one made contact with me other then sending one e-mail at some point asking me to contact them about it. No one bothered to respond to me on Monday so I had to call them. They were full of attitude over their incompetence to contact me over an internal issue their system had. They have no appreciation of you as a customer or your business or your time. Give your money to companies that value your business. I had moved and something int their system flagged possible fraud because of a far away different shipping address. Instead of treating me like someone who may be in a new home and in need of storage solutions, i guess they assumed it was a fraudulent order, cancelled it and left me hanging with boxes full of unpacked clothes. So clueless on service reach out and their own systems sensitivities to error!!!


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