“Russell Sullivan of TastyComputers.com makes buying a personal computer from his company one of the most agreeable buying experiences I can remember. The communication and coordination of the whole process were of the highest quality and ensured that the customer is always fully aware of every development as they occur. The attention to detail was truly extraordinary.
A personal web page is created just for you that shows the progress of your computer as well as listing all of the included components, a setup guide and a printable invoice.
When my PC arrived it had suffered some rather serious interior damage to the hard drives mounting frame during shipment that was the fault of the shipper. I returned the unit to Russell and he had it rebuilt with a new case. It worked perfectly after that and is the best PC I have ever owned by far.
Here is some detail of the thoughtful package I received with the computer:
1. A personalized detailed setup guide that explained everything about the PC including what to do if something went wrong. It also contained the serial numbers of every component in the PC.
2. A set of spare power cables, hard drive cables and rails, video cables, various adapters and a circuit board removal tool. All of these allow later expansion or upgrading of the PC if desired. I was able to install my Zip drive from my previous computer myself using some of these cables.
3. A complete package of software, including the original Windows XP Pro disc, and various manuals and references.
4. A fully completed rebate form (including an addressed stamped envelope) for the Plextor CD/DVD combo drive that was installed in the PC.
All in all a wonderful buying experience that very few companies can even come close to emulating. Russell and his team deserve all the praise I can give them and then some”