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danpbphoto

37 years as a "fed" senior field agent. 2 combat tour of Vietnam with the 1st Cavalry Div LRRP and 5th Special Forces Study and Observation Group-SOG. Published photojournalist for "Army Magazine" and USA Today. Honoree in the US Army History Museum. Always interested in photography. After retiring in 2009, established Dan P. Brodt Photography,Inc.. A volunteer archivist/reasearcher for the Dept. of the Army-Military Records, Arlington Natl. Cemetery and Vietnam Veterans Memorial Fund.

Location: Maryland | Interests: Photography,cocker spaniels, Faces Never Forgotten Project | Occupation: Retired - Now a Professional Photographer running my own business. Vounteer photographer and photojournalist for the DoArmy, DoD, Army Magazine, Pentagon 9/11 Committee, Vietnam Veterans Memorial Fund-Wall of Faces, and Arlington Natl Cemetery. | danpbphoto is a top reviewer!
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Rating 2/10
1/5

Rated #1 By Review Rating Companies But Can't Get Domain Name to Work at All!!

Subscribed to eHost and registered a new accepted domain name. They could NOT get the domain name to work after 2 weeks. They hemmed and hawed and gave excuse after excuse but never could get it to work at all. I had multiple ISP's each with their own email programs and eHost could NOT get my registered domain name to work at all.

THEN, they multiple billed me twice for the same service! This was in November! My credit card company has yet(Dec 19) to receive my credit.
Just plan a scam!


Rating 2/10
1/5

Scammers and Thieves!!!!

This company has NO ethics at all! They just don't give a crap about stealing from you! They could NOT get my domain working at all! Not even for 3 days.! Cancelled my subscription and 1 small mailbox. They retaliated by falsely billing my PayPal account twice! Now I have to wait 60 days to recover my money!
They lie and cheat and steal with a smile on their face!


Rating 2/10
1/5

Amazon Reseller Needs A Lesson In Manners and Business Ethics! 12 year Customer

Bought a product thru a reseller, DataAlchemy, on Amazon.com. Product was listed as "In Stock:. Received my email receipt from Amazon. This was 09/15..Never received "Confirmation" at all! Only verification was an email sent to "Seller" via Amazon.com about status. Still nothing emailed DataAlchemy again and got a couple of real "nastygrams" back about delivery times, not knowing what I am doing just plain nasty business to consumer ethics.
Received item that last day, 10/5 it was due and found out wasn't shipped until 9/29 and not from reseller but Home Depot.
DataAlchemy has "locked" me out and will not allow emails.


Rating 2/10
1/5

Company is A FRAUD! Does it Really Exist????

After using the Gadwin PrintScreen Pro version for about 6 months I decided to buy the full blown version because it is very good WHEN IT WORKS. Turns out they have no landline phone to their business. The phone number given is to a 3rd party "collection agency" who bills you. After receiving my receipt and key number I downloaded the registered version. Well what do you know..it is the same as the watermarked "Demo Version" plus it crashes constantly!
NO phone support for ANY Gadwin Services department. Only contact is by email. So I email for support help. Not a word!!!! Called Commerce Systems which is the 3rd party "biller" and they have no phone number either. Support is by email only!!!! They sent an email to Gadwin on Sunday 9/18..it is 9/20 and still not a reply for help!
Found BBB review of the Company and the number given was the number for the 3rd party biller and address is a PO Box no physical location!
Recalled biller..they can't help!
So I will call my credit card company and "dispute" the transaction. All the PC mags gave the software high reviews and yes it is very good WHHEN IT WORKS but these magazines NEVER follow up after the product is used by users!!
The BBB of Washington State gave Gadwin the lowest rating they can..a 1
Don't waste your money or time. They are frauds, scammers and cheats!!
ADDENDUM-09/30/2016- FBI IC# has opened a case against this company and the Attorney General of the State of Washington likewise. It has been determined that the company has filed wrongful information to the State for its license and the phone number of the business actually belongs to their billing company, "My Commerce."

ADDENDUM>>>>10/2/2016..Attorney General of Washington is going after this company.
They have scammed hundreds of other people...DON't GO NEAR THIS COMPANY!!!


Rating 2/10
1/5

Lay In Comfort While They Rip You OFF!!!!!

False advertising, fraudulent sales practices and just plain LIES!
Promised my wife a gift card, advertised one with purchase. Have been waiting 3 months..they say they sent it but we never got it. Said they sent us a voucher by email, never got it!! FRAUDS!!!


Rating 2/10
1/5

Liars, Fraudulant Dealings, Ignores Clients, Scammers- Corporate Counsel Disingenious and Lies

Do not invest your life's savings with this company!!!!! They do NOT have your best financial interests in mind. The bottom line for the financial advisors is to ignore SEC laws and invest your money into plans that get the biggest commission for them.
Their Corporate Counsels are a bunch of "slick Willies". They do not know how to speak in plain language and do this to intimidate you on purpose. They are disingenuous, ignore the complaints of former clients and only allow their side to be presented. They lie, they distort facts and create fictitious accounts of communications with clients to avoid being acknowledged for unethical standards and violations of SEC Laws.


Rating 2/10
1/5

Works Great But God Help You If It Fails!!!!

I have used Linksys Routers(now Belkin) for 20+ years. They really perform well UNTIL you have a problem! Then a shot in the head would put you out of the misery of dealing with a bunch of incompetent, inept, bungling and just plain ignorant Tech Support people. Had a very minor problem with a great Dual Band Router(EA2400). WiFi range was "the best" But in setting up the router somehow a user with an unsecure wifi link was inputted. Probably was me but my fatal flaw was to call LinkSys Tech Support! ALL I WANTED TO DO WAS DELETE THE UNSECURE USER!. It worked perfect otherwise. WiFi range was outstanding. Tech took 2 hours just to figure out how to access the software in the router. Then the IP address didnot correspond to what LinkSys said it should be. He had no idea how to fix. I said well let it go....NO NO, and this is partially my fault, buy the latest and greatest WiFI Dual Band Router with LinkSys Smart software so you can program it in 5 minutes. PLUS "Have I got a deal for you"! Turns out his deal was still $20 more than ANY online store. 90 days free warranty tech support AND 90 days "No Hassle" free return if not satisfied!!"
Router came...took Tech 2.5 hours to set up!!!!!! It was supposed to be plug-n-play!! Not even a set up CD with it! Seemed to work great! Checked WiFi from where my wife's computer stays. Worked fine! Took it about 100 ft away and no WiFi! Tech said just try it for a week or so, you have a 90 day free return.
After 1 week started experiencing constant loss of internet connection..all day everyday! WiFi still would not work where the old EA2400 worked flawlessly.
Started calling Tech Support both on "LIve Chat" and land line.
I have NEVER worked with such doo -doos in my life. When they could not understand the problem, now remember UNDERSTAND, the problem, they would hang up or "End the Chat" Of course when you called back in or did another "live chat" the 1st question was "What is your Case Number?" Well gee what case number?..I was never given one!!! Well back to square 1..this went on for 3 weeks. minimum of 3 hours each call, not one EVER addressing the real problem..loss of interconnect connection. They were fixated on the annoying WiFi problem. Had me access Smart WiFi software..AOK there...Get this even asked me if it was plugged into an ac outlet..oh that is the cause!!!! Your problem...How the hell does the router work if it is not plugged in idiot????? Hung up....Now remember I still have 30 days left on "no risk" free return.
They never address it..have to prove to engineers that it is the routers problem first.
So I spend $120 bucks for Verizon to analyze the DSL line AOK..I run the 3 computers that are directly plugged in to the router alone with just the DSL modem 4 days of not 1 interruption!!!!
So today, 8/4, I recall Tech Support..4.5 hours on the phone..all 5 times hung up on. Asked for a Stupidvisor.."Not one on the floor".
So I called my credit card company and "disputed" the transaction with screenshots of who and what the flow of troubleshooting was.
I will NEVER buy a piece of crap LinkSys eqpt again JUST because their Tech Support is "stuck on stupid".
If you buy and yours works fine good for you but lo and behold if you need help. Tried to get my money back, they hung up on me. Even asked for a credit and upgrade to the new version of the old one they told me was defective! Wouldn't do it.
So we will see what "dispute" finds! They want their router Come and get it idiots!!


Rating 2/10
1/5

Poor Products, Service, Website and All Associated Companies

Just plain piss poor company! Products are indeed cheap but you get what you pay for! Seams not sewed, stitching unravels, inseams missing sewing, belt loops so small not even the thinnest belt fits!
Customer Sevice just plain terrible! They cannot view order for at least 3-5 hours after placing.
LOG IN with account..website sez No such account yet order confirmation just arrived! Checkout is a nightmare! Promo codes aren't applied.you can place orders from other suppliers and they go to your Haband cart and are charged on it BUT you cannot apply promo codes to individual stores yet Haband will bill you for all stores!!!
Just plain idiots!!! "Duke Haband" is a dork!


Rating 2/10
1/5

SCAMMERS!!!!! FALSE ADVERTISING!!!LIARS

Tried to take advantage of their Canon Papers coupons! Tried to order on line..No go! Called Canon Store..CANON DOES NOT WORK WITH TECHBARGAINS.COM!!
SCAMMERS!

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Rating 2/10
1/5

The Worst Customer Service and Repair EVER!!!!!

The worst EVER. Did not fix nor would return to fix problem for 5 days bringing entire wait to 2.5 weeks. Non fluent English people at Arizona Call Center cannot communicate properly, Customer Care blantantly lies. Just a total screwed up company. We are 69 and my wife is disabled.
Part2-4/16/2016- spent 2 hours on phone with various Sears contacts. None of which was truthful, forthcoming, trustful or had any common sense. After receiving poor service on Thursday evening, when problem was immediately identified as "not being fixed and worse", not 30 minutes after tech left I recalled Sears Home Repair and was told that they would page tech and he would call back withing the 1/2 hour. He never called at all! I recalled at 830pm..Call Center in Arizona-previous call had NOT been statused on repair ticket. So they had NO record that problem was NOT fixed. I was given the total "runaround" about warranty, coverage, problem, which appliance it was( they had the order number right there WITH the appliance involved. The CSR was having a completely mental breakdown. I suppose it was a ruse/coverup to keep from doing any further immediate response to my problem. Jorge was the CSR's name.
By Friday mid morning still no call..recalled Sears Repair Center...got another dunderhead who passed me from 3 different departments ending right back to the same call center. I asked to speak to a Supervisor. Got the reply..Haven't come to work yet!!!!! No Supervisor's on floor at this time. CSR took 15 minutes of information and set a time of 1pm for a Stupidvisor to return my call. BY 8pm NO CALL!!
In the meantime I called Sears Customer Care Center in Illinois. Again was passed on and on and ended right back up in the Arizona Call Center to reschedule an appointment for NEXT week!!!!! THis is Sear Corporate pulling this crap!!! Tuesday was the earliest and they would do nothing further with my problem. There is no problem escalation procedure within Sears.
So I called the local Sear store where we have bout over 10 BNIB large appliances within 4 years and 15 withing 12 years! The Sales person told us she would email the local Reapir Center here in Maryland that handles our repair area. About 1130am I get a call from a disgiused number saying it was Sears and that they would send a special repairman out on Monday 4/18-8-5pm. They would do NOTHING else for us despite the fact that the washer was repaired in WORSE order than before.
About 8pm Friday night a Supervisor did call and apologized for all that had transpired and now that an appointment had been setup for Monday would call Monday 1st thing to see how it was going. So the story continues ...Will update log on Monday..JUst shameful and what is even more frustrating is the COMPLETE lack of care in helping!
After 60+ years of grandfather, father and myself, I will NEVER EVER shop nor recommend Sears again for ANYTHING. Yes "in store" is great! But dont look forward to help AFTER THE SALE! THERE IS NONE!!
Well Monday has come and gone and Sears LIES again. Appointment scheduled for today by Repair Manager in Glen Burnie, MD was not met! Called Sear Store here in Frederick and Appliance Manager re-emailed Manager..no response.
Scheduled appt is tomorrow.
I have NEVER seen such blatant, blanket lying..not mis-statements but blantant LYING company wide from Corporate on down. All landline phone numbers with 1 exception are masked. What compnay would mask their phone numbers except to purposefully deceive customers. BBB complaint filed but since product is over 1 yr old..it becomes only a review.
What a scam! As bad if not worse that politicians and newspeople!!!
REpaiman showed up Tuesday, 4/19..could NOT diagnois the problem. Ordered a slew of parts, left scene while washer was doing a load...not 5 minutes after he left..washer froze! No power(On Button wouldnt work) PLUS LID IS PERMANTELY LOCKED!!!!! WITH CLOTHES IN WASHER. Spent 4 hours on phone being shuffled around, lied to, scammed on Warranty purchased and still have not received paperwork....No one would come out nor would Sears help to unlock lid so we could get wet clothes out. Told have to wait until 4/29 until new parts arrive and repairman returns.
This is a lyin' theiving company!!!!


Rating 2/10
1/5

Repair Sevice and CustomerCare The WORST!!

DO NOT BUY ANYTHING FROM SEARS!!! If it requires a repair you are SOL!!! Washer broke, have warranty, took 1 week to get an appointment! Appointment window is only 8a-5p! Repairman shows up at 330pm. Makes a repair. He leaves...we test washer..NO GO..while 1 problem was lessened another was created. Immediately recalled Sears Repair..they called tech..no return call that day. Called at 8am next morning to Sears Repair Call Center in Arizona where it is hard to understand them because their English is not good. No record of previous days call. Was given the run around for 45 minutes..Can send a repairman back out until a week later after already waiting a week.
My wife is disabled..we need CLEAN LAUNDRY!!! Called Sears Corporate Customer Care in Illinois. That was worthless! They could care less for ANY customer problem!
I worked for Sears during the summers to pay for colleger. They were a first rate company. Customer was #1 Priority..NOT ANY MORE!!!!
I will NEVER buy from Sears again!!!


Rating 8/10
4/5

From Bad to Good But Took 3+ weeks

I did my VPN research. CNET and PC Mag initially rated PIA highly. Here is where YOU(and myself) MUST BE AWARE OF!!!! REVIEWERS NEVER TEST WHAT HAPPENS IF SOMETHING GOES WRONG!!! Found out the hard way believe me!!!
PIA was my 2nd VPN product. Had major installation problems from initial install. THEN HERE IS WHERE IT BORDERS ON Bait-n-SWITCH! THERE IS NO TELEPHONE SUPPORT, NO SCREENSHARING, AND COMPANY HIDES ITS TELEPHONE NUMBER AND DOES NOT ALLOW TELEPHONE SUPPORT. LIVE CHAT SUPPORT IS USELESS! Email support only. PIA has a "general mailbox which means, in my 3 week case, when replying to an email, if it is not replying to the very 1st response, your reply goes to the bottom of the general mailbox and it is 1st come 1st served.
Screen shots largely ignored. Don't email multiple questions because they will only deal with 1 question at a time and you will not get a response to the others asked.
Now my continuing problems dealt with PC's. Windows XP, 7 and 10. The Win10 computer was BNIB with NO antivirus and all Windows AV/Firewalls OFF. Failed right out of the box! Same with the others. Tickets escalated from Tier1 to Tier2. I had about 5 different support working at various times at T2 doing repetitive,redundant troubleshooting. None talking to each other. I finally got 1 T@ Tech@Adam that had a great workflow. The very 1st thing he did was start a program already within PIA Settings, to report failures/bug reports. WE were now getting some progress. All three computers were running fine but then the Win7 crashed. PIA kept blaming Norton AV. So I had Norton "Disable/Exclude" PIA Manager from any intrusion by Norton.
It has been almost a week with no problems. But I also forgot to mention that London Trust/PIA HAVE CHANGED their installation process. How do I know??? Because I have screenshots of the process as it is installed while it was failing daily all day and now those line codes are missing.
So I am quite pleased to date. I cannot excuse the invisable cloak the company presents when in trouble BUT After confirming with CNET and PC Mag reviewers, out of the top 7 rated, only 1 VPN software company had a toll free support number and it was in India. The other 6 did not and all 7 had NO screensharing, Live Chat support to see "real time failures".
And since informing CNET and PC Mag(Disquis) of all this they have removed their reviews of all the 5 companies VPN software I tried.
If PIA, LTM would take a customers advice and implement the above "delta factors". They could be #1.
BUT IF THINKING ABOUT A VPN Provider..1st Question is SUPPORT.



UPDATE: 21September2016
They, PIA, has fixed the bugs to date. I am now auto logged in and evrything works fine.
This IS really the best VPN provider around and I have tried them all. But I do wish they had screensharing to see exactly what the problem is when it occurs. Thanks PIA..LOve Ya!!


Rating 2/10
1/5

FALSE Advertising! Unreliable Software! No Tech Support! No Phones!

No LIve Chat as advertised. No Phone Support or availability to call. Does dont support GUI options offered. No Tech Support. Software unreliable. A total scam! 3-2-2016, No response for help with crashing computer. Software could not be Uninstalled without paying for Tech Support from computer manufacturer. Emails from Lisa@Customer Service indicate that website allegations of the above false promotions if pointed out, and screenshots were provided to her, would be removed. They have not!. Do not waste your money with this scam!
03/04/2106
Company has been removed by CNET, PC Magazine and many other Security Software reviewers for false advertising, fraud and "not as advertised" claims. FBI IC3 has also opened a complaint/claim because money was accepted for services they cant provide. They have no unlisted or listed phone number. Case referred to local LEO's.
PayPal has escalated dispute without ANY response from company. Phone number is "disconnected" and email is "bounced".


Rating 2/10
1/5

12-16-2015 - UPDATE- Reprinted by BLURB and it STILL was messed up!!! Filed a claim with PayPal and my claim was "resolved" in my favor and a full refund was issued to me. Blurb is one of the poorest companies I have EVER dealt with. Proceed at your own risk.
11-17-15-1500hrs- After extensive conversation on phone with CSR-They now say that even though all "preflights" and Previews were OK'd for upload without any "Specification" errors and ok to print ....that I AM AT FAULT! Funny they are a "participating merchant here" but dont give a hoot about customers or support! Even their own "hire an Experts" wont deal with them!!
11-17-15-
Just received my order! TOTALLY UNACCEPTABLE!!! First few pages the text is cut off, the page cut uneven. Further into the magazine samething...text is cut off yet in "final proof" all is fine! Just a total CF! What a "fly by night publisher/printer! DO NOT ORDER A MAGAZINE FROM THEM!!!!
11-16-2015- After 3 months getting order printed...Order was LOST in shipment by FedEx. Plus FedEx is disputing Blurbs Invoice where Blurb states that 10 magazines@24 pages per mag weighs only 2 lbs!!! I tried phone support which website states that it is available 7am PST but when called from east Coast after 10am..het recording that they are not open for phone support.
11-3-2015- The "hits just keep a comin" with these clowns! After fixing size issues the continued despite re-correcting to Blurbs spec, the font style issue continues. They cannot even tell me what font styles they support. They keep saying that it is not "the font style" but what Adobe Acrobat PDF is embedding YET when "Properties" of page are shown..emebedded font is marked as such! Blurb is in an "idiot loop"! Printer/publisher of initial magazine doc wants to talk with them but they will not. That tells me allot! Messages by LucidPress and Army magazine go left unreturned to rectify the mess. I have close to 100 emails from blurb over 4+ months and not 1 piece of "support" just excuses!
This has got to be the WORST fly-by-night publisher I have ever dealt with!!! I have been trying to get copies of an already nationally published magazine article put into a Premium magazine for Christmas gifts SINCE AUGUST2015! The support is the most horrendous I have ever dealt with! Email only! No Supervisors! Specifications for "Preflight Preview" change daily. Website sez 1 thing but can't publish because techs say another. And a nationally syndicated photo magazine praised these people! Even their "Expert Help" cant get through to them nor can they do anything to get my magazine published! You send in screenshots of the errors and they say "Thanks" but don't address the errors! You leave messages with CSR and they NEVER get returned! They offer NO support just ADVICE! If, in my case a Premium magazine, is not of the "cookie-cutter" mold, forget it! Then they have they audacity, when the publisher wants to talk to them about publishing specifics, they won't talk to the publisher! The website states 1 thing about specifics for a Premium magazine but after 3 months of trying to get mine published, you find out that what they print is not what the want. 8.5x11 isn't really that it is 8.625x11.250. Their posted "Hire an Expert" is worthless in my case. The 2 I talked with can't figure out why they can't publish and already published magazine! Calls from 2 experts to Blurb from 3 weeks ago have yet to be returned. And if you have a disagreement with Support, they ignore you! Left on hold for 3 times at 15 minute intervals totalling 55 minutes waiting for Support only to find out there is no live body!They could be making millions if done correctly but this is pure insanity!


Rating 2/10
1/5

god help you if they have your information!!!!! I have been trying to have it removed for privacy reasons mainly BUT also because of my work.
I have had 3 tickets with them@Keli..and they still have NOT removed all my information going back 20years+. You try to call them and it is the same old line...too busy and they disconnect the call. All hours of the day!
This is blantant privacy violations yet BBB and others will not help. They promise a 5 day response.
Their "removal" procedure doesNOT work!!


Reviewer Stats

30

Reviews

0

Useful Reviews

danpbphoto's favorite stores

  Private Internet Access- London Trust Media Rating 8/10
  PROFEEL / PMI Digital [profeel.com] Rating 10/10
  B&H Photo-Video Rating 10/10
  National Association of Photoshop Professionals Rating 10/10
  Adobe Store [also see: Macromedia] Rating 10/10
  Adorama Rating 10/10

danpbphoto's Stores Reviewed

  eHosting DataFort Rating 2/10
  Domain Direct / Tucows Rating 2/10
  Amazon.com Rating 2/10
  Gadwin Systems Rating 2/10
  Sleepys.com Rating 2/10
  LPL Financial Services Rating 2/10
  Cisco Home Products Store (formerly Linksys) Rating 2/10
  Haband Online Rating 2/10
  Techbargains Rating 2/10
  Sears Home Repair Services Rating 2/10
  Sears Hometown Stores Rating 2/10
  Private Internet Access- London Trust Media Rating 8/10
  ID Cloak Rating 2/10
  Blurb Rating 2/10
  Whitepages.com Rating 2/10
  Lynda.com Rating 2/10
  newspapers_com Rating 2/10
  Drs. Foster & Smith, Inc Rating 2/10
  CARE Veterinary Center Rating 2/10
  Fitzgeralds Lakeforest Toyota Rating 2/10
  Medalsofamerica.com Rating 4/10
  PROFEEL / PMI Digital [profeel.com] Rating 10/10
  B&H Photo-Video Rating 10/10
  VistaPrint Rating 2/10
  National Association of Photoshop Professionals Rating 10/10
  Adobe Store [also see: Macromedia] Rating 10/10
  Adorama Rating 10/10
  Logitech Rating 2/10
  bitdefender Rating 2/10
  HoodmanUSA Rating 2/10

danpbphoto's Least Liked Stores

  eHosting DataFort Rating 2/10
  Domain Direct / Tucows Rating 2/10
  Amazon.com Rating 2/10
  Gadwin Systems Rating 2/10
  Sleepys.com Rating 2/10
  LPL Financial Services Rating 2/10
  Cisco Home Products Store (formerly Linksys) Rating 2/10
  Haband Online Rating 2/10
  Techbargains Rating 2/10
  Sears Home Repair Services Rating 2/10
  Sears Hometown Stores Rating 2/10
  ID Cloak Rating 2/10
  Blurb Rating 2/10
  Whitepages.com Rating 2/10
  Lynda.com Rating 2/10
  newspapers_com Rating 2/10
  Drs. Foster & Smith, Inc Rating 2/10
  CARE Veterinary Center Rating 2/10
  Fitzgeralds Lakeforest Toyota Rating 2/10
  VistaPrint Rating 2/10
  Logitech Rating 2/10
  bitdefender Rating 2/10
  HoodmanUSA Rating 2/10