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gangersimmer

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Rating 2/10
1/5

Rental Services is Crap

When I was renting books from their online rental system, I rented a book for 120 days, because I kept sending my books late and receiving fees. I managed to finish the book early and sent it back two months in advanced, but got an email stating that they want to extract the difference of the book, even though it was received in adequate condition and returned on time. Then I got a call from a debt collector, and I'm pretty sure that using their services has damaged my credit, despite of doing nothing wrong. When I tried to rent more books from them, they all refused for some reason. The only reason I can think why I can't rent a book anymore is because I have been falsely charged with my last book, and haven't paid the difference because I returned the book under their conditions. Their customer services aren't helpful via email.


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