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kevin-15802

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Rating 2/10
1/5

TERRIBLE CUSTOMER SERVICE AND TERRIBLE DELIVERY SERVICE

I just thought I will warn EVERYONE about this company. If you ever order from them, don't expect ANY kind of customer service. Hopefully if you're lucky your product won't have any issues, cause if it does, there almost no chance of you ever hearing from them again. I made an order over 20 days ago, it was supposedly "dispatched" 5 days later. I've not heard anything from them every since. They promised tracking number etc, I still haven't received any kind of tracking details. I contacted them several times and even did a live chat, which was basically an automated robot - no reply back. I would say AVOID this company at all cost, and only use them if there are no other place selling the same stuff. There are plenty of other better places to buy from like Ali-express who seems to respond immediately to customer queries. I just wish i never bought from them. Banggood also seems much better and quicker with delivery. I only gave them 2 stars because they were a few dollars cheaper, but it should be 1 star really just for their terrible customer service. I just hope my item will have no issues, cause I'm sure there's no chance in hell they will help to fix it or give refund. I would say again avoid this company unless you really have to, and if you do go with them, probably best not to buy anything expensive, cause if it's lost or broken you can forget about ever seeing your money again!

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