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merkle196

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Rating 2/10
1/5

RM Cincinnati

I purchased a product from Walmart.com believing it was Walmart. I found out when trying to return it that it actually came from the Marketplace. I contacted UnbeatableDeals to return it. It was sold as "New" Open box. Being that it was a Christmas present, it was not opened until, Christmas obviously. The product was dirty, with coffee grounds, and missing parts. Unbeatable Deals has a 7 day damage/30 Day return policy. Even at Christmas time. Now the order was placed on 11/21/2016 but received 11/25/2016. I sent the email to them the 26th which is the 30th day following receipt of the item. Even though they sold a product under false pretenses and with missing parts, they told me to pound salt and did absolutely nothing to remedy the problem. Be careful on Walmart's site to be sure and buy from Walmart. UnbeatableDeals is a crappy company with poor customer service. I would recommend staying completely away from them. They probably use other platforms such as Amazon and others to sell products. Beware if you're buying from them. I would try to find the same product from a different vendor.

This review was modified by merkle196 on December 27 2016 09:24:22 AM

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