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pacerNJ

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Rating 10/10
5/5

Nice store

I ordered a bunch of stuff for my dog. All items were shipped the same day and showed up at my door very next day. Prices were reasonable and items arrived as described. But there was a problem with one harness. The size was too small. I called the customer service. The phone was picked up the very first ring and I got to talk to a human. She was very polite and understanding. She offered a replacement or refund right away. I was very pleased with the service I got. Very rare in this age. Keep it up Chewy. You got a lifelong customer.

This review was modified by pacerNJ on January 09 2017 11:56:33 AM

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