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princesabreeding

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Rating 2/10
1/5

Do not rent a book from Barnes and Noble.

HORRIBLE! I ordered a book from them on August 24th, and today is not September 8th and the book still has not shipped out. Barnes and Noble CLAIM that the warehouse did not have this item in stock however they offered no clear solution to the issue, nor would they agree to cancelling the order. B&N reported that they would ship the book to my home regardless and that I could immediately return the book, only then would they issue a refund. I am 3 weeks into graduate school and I am still without a book. Please steer clear of them and save yourself the headache. As a side note, none of the customer service agents are able to effectively communicate in English.


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