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samnkathy

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Rating 10/10
5/5

Superb Customer Service and Great Shades!

I ordered designer sunglasses in brown/gold frames with plain brown lenses, as described. Unfortunately, the manufacturer misrepresented the product. The sunglasses arrived with gold mirrored lenses! Rather than pay an additional $10 in shipping to return the wrong (and downright unattractive) product, I sprung for an additional $20 to have LensesRX replace just the lenses. In the end, I received exactly what I had ordered, and quite promptly, too. Thanks to an additional discount at the time, the total cost was still a bargain. Throughout the ordeal, LensesRX communications were excellent and their services, superb. I love my new Caviar Austrian Crystal sunglasses 2619--with the plain dark brown lenses.


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