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sblucas

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Rating 2/10
1/5

DEPOLORABLE CUSTOMER SERVICE

I bought a Monster bluetooth speaker through walmart.com on 12/2/16 as a Christmas gift. On Christmas Day, the gift was opened and found the speaker to be broken. According to their policy, returns on this item must be made within 30 days which would be January 2, 2017 (30 days from the order processing date). How can a company (if they are one) reasonably expect someone to adhere to the return deadlines when families are out of town for the holidays? I can understand a 60 day return period but not 30. Can you imagine the orders that were placed on black friday? That would mean your deadline to return is Christmas Day!!! In addition, the product was BROKEN!! Unbeatable Deals refuses to acknowledge their customers and sells faulty products! DO NOT BUY ANYTHING FROM UNBEATABLE DEALS!! They do not get even one star from me!


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