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steve-77008

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Rating 2/10
1/5

Poor product and customer service

Purchased an iMac from their ebay store. iMac was not as described and they would do nothing to compensate for my $900 investment. The iMac turned out to have a history that was documented at Apple and known not to be resolved. The iMac was tested at an Apple Store in Dallas, TX and was marked as unresolved, yet buydig described it as being refurbished to manufacturer's standard and that it was tested to be in perfect working order. It was never able to stay powered on. Although it was past the 30 day return policy the iMac was never found to work and they must have known the history. Made several attempts to get resolved but they refused. I now have a $900 boat anchor.
Terrible customer service and dishonest in their selling practices.

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