“Ordered a Cannon magnum 10 down-rigger and found out one of the tube collet on the boom was ripped in halves. I sent an email to WMJ and was told I should have reported it within 7 days and suggested to find the product locally or pay extra $40 for shipping. This is an electric down-rigger and requires a marine electrician to install, plus the tube collet is hidden inside the boom. Either way, it should still be under warranty. I will never buy from this website again in the future.