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vasudevanr

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Rating 2/10
1/5

Ugly- Offered free return, got a 5* review and later deducted 24$

Returned the RAM untouched that was bigger sized. didn't remove item from its package/case.
Had to wait 20+ minutes for chat agent , over all 30+ minutes; the agent waived the return fee and generated free return label - all looked great , so left a five star review. After 2 weeks I see the 15% return fee deducted, for that I ! Disappointing. - Are they lying to simply clear the chat queue ?!


posted Jan-09-2017

A rep from Newegg.com (USA), Darlene-Newegg,has responded

“Hello vasudevanr,

Thank you for your feedback. I apologize that this has happened to you. An email has been sent out to the email listed on your Newegg account. Please check your inbox when you have a chance. Please feel free to reply through email if you have any questions or concerns.

Thank you,

Darlene-Newegg”


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  Newegg.com (USA) Rating 2/10