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vvillarruel

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Rating 2/10
1/5

Barnes and Nobles is absolutely HORRIBLE

First order made in 2015 book was not received on date expected. Attempted to give them another chance and rented a book again in 2017 for school that stated had the mathlabs even paid more to get the mathlabs. Received book without mathlabs and when I called customer service apparently even though I paid extra for the mathlabs they are not "Guaranteed" and to add insult to injury when returning their falsely advertised product I had to pay a $5 dollar restock fee for something that was not even my fault. Gave 1 star because I could not leave it blank or I would have preferred to have given 0.


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