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Agoda
"Agoda are a total rip-off - they are either totally incompetent or scammers!
I recently booked a 'single room with a shared bathroom' in a 'hostel' in New York only to be given a bed in a dirty kitchen(!) with two other strangers. It was so bad that I left after one night and the owner made money from me without providing any service.
Agoda customer service did everything to AVOID being held responsible and refused giving me a refund.
Once they have your money, they don't care about you."
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