Compare Alibaba vs Wish.com

"First purchase, so far happy how everything went got my package safe, secured and undamaged and all pieces accounted for"

"Seller was perfect. The problem is with Alibaba system: it is designed in the way so the additional fees are hidden. They are doing it for purpose so the Clients may easily ovelook those and end up paying more. When i contacted Customer Service they said "oh, the infrmation is there. You just need to click here, here and the here and you can find it." Well this IS NOT FAIR for the Customers. The information about additional fees SHOULD be exposed to the Client in a clear manner, without dirty tricks."

"Wish never delivered the item for a veteran who passed away three months later. They keep saying that sometimes it takes two weeks longer. The family wanted a refund and contacted Wish, requesting an account for the refund. They opened the block so Wish could deposit the money. However, instead of depositing $180.00, they withdrew $180.00 but won't give the money back to the veteran's family. The family's debit card was also hacked. Furthermore, customer support blocked them. I tried to help them and continued to reach out to customer support, providing them with all the relevant information. Despite never having bought or ordered anything, I created an account to communicate with customer support. Having conversed online, I returned the next day. This is all recorded on my new account that I had opened, and the message was, please see the picture. User's recommendation: Should be shut down"