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Compare Arlington Toyota

Compare prices, policies, and customer reviews of Arlington Toyota



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


26 reviews
4.53 / 5


Activity Rate

How recently the merchant has reached out to customers.

Arlington Toyota: not active


Resolves Issues

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Arlington Toyota: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

Arlington Toyota

5/5

2024-11-26

Best service department around

"I have an older Land Cruiser, and while it’s still a Toyota and has that ingrained Toyota reliability, it still needs a few things here and there. I wouldn’t take it to anyone other than Arlington. They always take care of me and keep me informed along the way. "


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

Arlington Toyota

1/5

2024-09-25

Parts Department needs much improvement

"I placed an order for parts on Sept 12, 2024 via the Arlington Toyota website. I received an email from Arlington Toyota on Sept 16 stating "Your Arlington Toyota order has shipped" along with my order number and a UPS tracking number.
When I tracked my order, the UPS website stated that they had only Created a Label and that they were not yet in possession of my parts.
On Sept 19, I emailed the Arlington Toyota Parts Dept. asking when my parts would ship. As of today (Sept 25) I have not received a response back from that email.
On Sept 23, I called the Arlington Toyota Parts Dept. and spoke with J*** and A***. After having to wait over 15 minutes on hold and having to hear about their inhouse challenges they face when processing online orders, I pressed A*** to research what happened to my shipment and respond back to me with his findings. He agreed to do so. I still have not heard back from A*** or anyone else from Arlington Toyota Parts Dept. concerning my order.
"


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

Arlington Toyota does not meet the criteria to be ranked