Compare prices, policies, and customer reviews of Austin Bazaar
The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).
How recently the merchant has reached out to customers.
Customers can change a negative review to positive after a helpful interaction with these merchants.
Positive reviews found most helpful by ResellerRatings users
Critical reviews found most helpful by ResellerRatings users
Austin Bazaar
"In November 29, 2023 I purchased from Austin Bazar a Roland Juno ds-88 synthesizer bundle package for $999.00. When I received the keyboard it was package in an oversize box allowing the keyboard to bounce inside of the box. The keyboard was not in the original manufacture box, nor did it have protected plastic covering that comes with most products. The keyboard had scratches and blemishes throughout the keyboard. The keyboard was damaged in 5 different places. This was definitely not a new keyboard. Why did they send out an out of the box, or used keyboard? After sending them pictures of the keyboard they offer to reimburse me 10% for the damages or return for a full refund. But after reading other reviews their refund was not always timely. The two part a/c adaptor was missing the cord that plugs into the wall, and they told me I would have to notify the manufacture for the part. The package was about 5 feet tall and weighed over 80 pounds, and It would be somewhat problematic for me to return it. So since it did work I kept It. My issue was why did you send me out an used keyboard? Then with the poor packing it led to additional damage. FOLKS BE WARE.
"
See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.