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Beauty Bay
"I would rate zero if I could. Placed an order and ordered an additional item so that I would qualify for next day delivery. Not only was it not dispatched for several days but my multiple attempts to cancel the order in the days leading up to dispatch were not actioned or responded to in a timely fashion. I had to pay £8 to return the entire order which was no longer needed and customer service representatives Joe and Kodie were short and curt and couldn’t care less when I contacted them for reimbursement for the return postage as a result of their error . I’ll be sticking with Sephora and Look Fantastic from now on. Awful customer service."
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