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Compare CDW.com vs TigerDirect

Compare prices, policies, and customer reviews of CDW.com and TigerDirect



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


216 reviews
0.50 / 5

25,956 reviews
4.12 / 5


Activity Rate

How recently the merchant has reached out to customers.

CDW.com: not active
TigerDirect: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

CDW.com: no
TigerDirect: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

CDW.com

1/5

2024-05-06

Purchased an in stock item only for it to be cancelled and up-charged $200+

"I purchased a new Apple Watch Ultra 2 which was listed as “In Stock”. It wasn’t even low enough on stock to say how many were left, because there were many. A few days go by and I check on my order, it shows my order number but estimated ship date is unavailable. I call CDW and after 40 minutes of being on hold multiple times and transferred, they tell me the item is out of stock. However, the same model ending in LLA is still available only in different colored bands if I’m willing to pay $200+ more than what I had originally ordered it at. They would not honor my original price. They have lost a customer due to bad business, selling products they don’t have, then trying to upcharge for them instead of honoring a purchase agreement. "


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

CDW.com is ranked #145 out of 178 in business & industrial

TigerDirect is ranked #8 out of 357 in computers & electronics