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Compare CharterUp

Compare prices, policies, and customer reviews of CharterUp



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


294 reviews
4.71 / 5


Activity Rate

How recently the merchant has reached out to customers.

CharterUp: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

CharterUp: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

CharterUp

5/5

2024-07-25

CharterUP exceeded our expectations

"The booking process was straightforward, and their customer support was friendly and efficient. The bus was clean and comfortable, making our journey pleasant. Their dedication to customer satisfaction is truly evident."


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

CharterUp

1/5

2024-09-26

Awful

"My CharterUP experience was utterly horrible, and I implore anyone reading this to not use this company. Not only was our driver an hour late due to not leaving in time, but he missed several important turns that extended the trip. When heading back to our destination, he was also an hour late to the pickup point, which got us stuck in rush hour traffic. Then, worst of all, the company is trying to charge us $600 in overtime fees that were at fault of the company. So disappointed. "


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

CharterUp is ranked #5 out of 6 in travel