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Compare Diamond Nexus vs diamond.com

Compare prices, policies, and customer reviews of Diamond Nexus and diamond.com



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


2,965 reviews
0.50 / 5

5 reviews
3.25 / 5


Activity Rate

How recently the merchant has reached out to customers.

Diamond Nexus: not active
diamond.com: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

Diamond Nexus: no
diamond.com: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

Diamond Nexus

1/5

2024-11-29

Extremely Disappointed – Poor Quality and Terrible Customer Service

"
I deeply regret purchasing from Diamond Nexus. My semi-eternity ring started losing stones within the first 30 days of ownership, which should have been a red flag. They repaired it once for free, but when the issue happened again, they refused to honor their warranty and didn’t even inform me of additional charges until after they had the ring. I was forced to pay just to get my ring back.

Even worse, when I tried to utilize the free resizing for my engagement ring (as promised within their policy), they refused to perform
"


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

Diamond Nexus is ranked #74 out of 383 in shopping

diamond.com does not meet the criteria to be ranked