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DigitalBuyer.com
"Company ordered "Office Star Sonoma 37" W 4-Drawer Lateral File Cabinet, Letter & Legal, Dark Cherry." Beautiful!! just not functional. Unit was purchased with the anticipation that as we grew and had new employees, we would eventually need the space. SO now that we need the space, we discover the drawers don't all operate as they should. Mind you it's been a year since the purchase. On the website it says, "3-year manufacturer warranty." Right? Wrong, there is no such thing. I called and was originally told they did not see an order in the system for my company. I am new to the role, so I don't know who ordered or when. I gave the shipping address etc. Still nope we don't see an order. SO, I got the receipt! Called back and gave order number now you see the address?? So, the rude representative Charisse tells me there is nothing they can do and refers me to the manufacturer after going back and forth with me several times. I called them and even though they were nicer not sure what the outcome will be. Digital Buyer seems like a scam company with poor customer service. Don't let the photos fool you. Oh, and don't use the contact us tool on the website. I sent a message on 3/20 and they never responded. I called on 4/4 then again on 4/8. "
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