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Compare Elk Grove Toyota

Compare prices, policies, and customer reviews of Elk Grove Toyota



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


23 reviews
4.30 / 5


Activity Rate

How recently the merchant has reached out to customers.

Elk Grove Toyota: not active


Resolves Issues

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Elk Grove Toyota: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

Elk Grove Toyota

4/5

2024-11-22

It's good to know what product you need espcially if it bears the XXXXX-XXXXX Toyota Parts number of they need the VIN

"Had product for a fair price and i went to pick up Three Parts at counter, but seems only One willing to work.
But when finally helped,, they completed my purchsae with non chalancs.....just not a happy day in the parts department today I guess....
"


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

Elk Grove Toyota

1/5

2024-08-08

First brand new car, horrible 1st and 2nd experience with a dealership.

"My vehicle was at Elk Grove Toyota for almost two months for complicated reasons for a repair. When I got my vehicle back there was a layer of dust on the entire interior of the vehicle. There was greasy fingerprints on my blinders. The worst was that my vehicle now has multiple scratches on the paint along the driver's side doors. On the edge of the driver's side door, there is a paint chip as it something hit the edge of that door when it was opened. When I picked up the vehicle, I noticed a few smudge marks on that driver's side door but I was able to rub it off with my fingers. My service advisor was there and saw me doing so. I should have been more diligent in checking the paint at that time but I was not. When I got home and was washing the vehicle I saw the scratches and paint chip. I would like to ask Elk Grove Toyota to respect their customers' properties and not do this to another customer. If it was an accident, they should have let me know. This incident have taught me and my wife that we should not do business with Elk Grove Toyota anymore and that is why afterwards we chose Toyota Town in Stockton to purchase our 4runner instead of going to Elk Grove Toyota. Me and my family will no longer consider Elk Grove Toyota for any services because this is the second time we had similar issues with our vehicle being service at Elk Grove Toyota."


Categories

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