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Compare FootLocker vs Famous Footwear

Compare prices, policies, and customer reviews of FootLocker and Famous Footwear



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


106 reviews
0.69 / 5

5,283 reviews
0.81 / 5


Activity Rate

How recently the merchant has reached out to customers.

FootLocker: not active
Famous Footwear: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

FootLocker: no
Famous Footwear: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

Famous Footwear

1/5

2023-12-15

They’re quick to take your money though..

"My fiancé ordered boots for me for Xmas. I had to pick them up, we were looking all over and here said they were in stock. I get there, mind you it’s Xmas time, around 6pm at night, mad traffic and I live over 20 min away. I get there and they can’t find my order and then one of the cashiers says to me was it a 7 1/2 ladies? I said yeah, she says we rejected that this morning. So I reiterated so you cancelled the order? Then she says all rude with this irritated look on her face, we rejected it. What happened to being a little more empathetic to a customer that just drove in rush hour traffic to pick up something and go home empty handed? She acted like I was bothering her, when I wouldn’t have went there if I didn’t have an order to pick up. So I call my fiancée and explain what happened, he gets on there customer service and they say it will take 2-10 days to get his money back. 2-10 days! Right before Xmas, like people have it like that to just wait an extra 10 days to get over $100 back. They took the money before without the guarantee of the product. But they were quick to take that money though. On the bright side, I’m a researcher. Went on Foot Locker and behold I find the same thing, same exact price and it’s being shipped to me. Moral of the story… the only thing Famous Footwear is Fanous for is letting you down. Go to Foot Locker instead and even let them come to you for the same price. God Bless!"


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

FootLocker does not meet the criteria to be ranked

Famous Footwear is ranked #47 out of 371 in shopping