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Framedart.com
"I have purchased two framed art pieces from Framedart in the past. The frames on both of these pieces were Grayson Modern Brushed Silver with Black Edges, 2" wide. Before I placed this order, I called Customer Service at Framedart to confirm that the Grayson Modern Brushed Silver frame was still available. The Customer Service Rep. confirmed that it was still available and I advised her that I wanted my new picture framed in the same exact frame. I completed the online order specifically requesting this frame. My order came in a totally different frame, Modern Industrial Silver. "
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