Compare prices, policies, and customer reviews of GeekBuying and AliExpress
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Positive reviews found most helpful by ResellerRatings users
GeekBuying
"I pre-ordered the robotic vacuum cleaner Roborock Q8 max+. I even received the package early. However, there was no mop cloth mount in the packer next to the vacuum cleaner. I wrote to them and they were very responsive and sent me the missing part.
I highly recommend them, I will continue to buy from this site."
AliExpress
"Shopping on Aliexpress shouldnt be a headache. A lot of the reviews just aren't shopping smartly on Aliexpress and want to return stuff. I only buy things on Aliexpress that i am 95% sure i won't return or am okay will swallowing a small cost and I have been nothing but happy with my purchases. They have choice shipping on certain products that ship and arrive within 10 days."
Critical reviews found most helpful by ResellerRatings users
GeekBuying
"Bought a power station, solar input didn't work as advertised and now don't work at all. Aftersales assistance just say "send us a picture of the original cable being used" even though I tested everything and proved solar input voltages and tells me that "they need to contact the department" for more then one week. I was planning to go on a vacation with the power station in 2 weeks but now I won't be able to because the defective input was not apparent at first but only when I plugged more then one solar panel. Have escalated the problem with PayPal, will update if anything changes but keep in mind that the manufacturing company is more responsive then these resellers. Will update if anything will change but have really few hopes of that happening"
AliExpress
"I bought a used Intel Core X9100 processor from the CPUIT store. I asked the seller many times to send me a working processor. But I got a processor from them that doesn't work. A very good service center was unable to install it and/or get it to work. The seller categorically denied a peaceful solution to this problem and insisted that he thoroughly test all the processors, and now I myself have to prove that this used processor does not work before he will accept a return. He did not bother to answer me quickly, put off solving this problem in every possible way and only at the last moment answered with short general phrases.
I started a dispute with AliExpress, as a result of which they demanded additional evidence, such as videos of scientific experiments and reports from official service centers with all seals and signatures valid for China. But it is obvious that no legal document I can obtain will be useful in China. I had to close this dispute and start a new one, saying that I just want to return this processor in the packaging that I received. But AliExpress only agrees to a very limited number of days to start a dispute, and what the situation will be with returning the processor without strong legal evidence to China is obvious. Now I have no working processor, no return address from this seller, no money, no trust in AliExpress. This is a clear violation of the fundamental rights of customers in any country other than China. With AliExpress you will be deceived by very experienced combinators."
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