Compare Germain Toyota of Naples

"I picked up a part that I ordered from the parts department counter. The gentleman was great and he even made a copy of the part that helped me with the installation. "

"My experience with Germain Toyota has been the worst in my life. Firstly, I needed a few parts to fix my bumper on my 2017 Highlander. I go to the parts dept and ask for which parts I needed. He told me and then gave me a printout of how much the parts were for him to order them for me. I go on their parts website, autoparts.germaintoyotaofnaples.com and order the parts shipped to their store for over $200 less! When they come in, I go to their paint and body to get them to paint it and install. They originally gave me a quote of 700 to paint it, when I send my wife down there, they give her a printout for the paint at 691 and paint supplies at almost 400… now for them to do the work, they want almost 1100 just to paint it! Once they realized I was aware of just how much they were up charging me, they refused the job stating they weren’t comfortable doing the work on the vehicle anymore. I could go on, there is so much more, but the bottom line on top is this. Germain Toyota doesn’t even try to hide the fact that it’s screwing you, they just say bend over!"