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Compare Hammacher Schlemmer vs Balsam Hill Christmas Tree Co.

Compare prices, policies, and customer reviews of Hammacher Schlemmer and Balsam Hill Christmas Tree Co.



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


6,905 reviews
4.42 / 5

462 reviews
2.08 / 5


Activity Rate

How recently the merchant has reached out to customers.

Hammacher Schlemmer: not active
Balsam Hill Christmas Tree Co.: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

Hammacher Schlemmer: no
Balsam Hill Christmas Tree Co.: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

Balsam Hill Christmas Tree Co.

5/5

2023-12-26

Everyone Thought This Was A Real Tree

"Grew up with the look and smell of real Christmas trees. Parents switched to artificial trees after I grew up and I vowed never to do that. This year, at the age of 76 , I changed my mind. Spent time online looking for products that did not look artificial. Kept going back to the Balsam Hill website and ordered a 9 foot tall Fraser. It arrived on time and I was able to assemble the tree in about 15 minutes. Spent a bit more time spreading the branches to make it look more natural. Finally I put on strings of lights, clear glass ornaments and strings of gold and silver beads we brought home from Mardi Gras last year. The tree is beautiful and everyone thought it was real. "


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

Balsam Hill Christmas Tree Co.

2/5

2024-07-02

Disappointed.

"I'm a professional holiday decorator. I found the balsam hill tree ny customer ordered was a huge disappointment. I have decorated more than 5k trees over the years and balsam hill by far is the most difficult tree to fluff and get to set right. Most of the finer trees are stiff on the exterior but have pliable branches which allows you to move branches around to prevent too many holes bit balsam hill does not have that ability. My customer bought one of the higher end trees spent over 3k and every time the tree would shift the lights flickered, so being a concierge service for holiday decorating I contacted balsam hill and basically it can happen. After all these years I always wanted a balsam hill for myself this turned me off. I have over 30 trees in my everyday inventory and never had a tree that flickered when you move it. "


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

Hammacher Schlemmer is ranked #42 out of 371 in shopping

Balsam Hill Christmas Tree Co. is ranked #66 out of 93 in hobbies & leisure