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"I ordered a lamp on 1/19/2024. On 1/23/2024, FedEx delivered me a lampshade & bed frame, (where’s the lamp)? I accepted the lampshade because it goes with the lamp. FedEx said they would return the bed frame. I’ve called Home square several times just to get a recording saying to email them. We been email for about a week, they’re still giving me the same results (they’re waiting for a response from the manufacturer) at this point, I requested a refund. As I was reading the reviews, that I should’ve read before placing my order, I came across one that said, the only way you can speak to someone is, choosing the option to make a purchase, BINGO!!!! I did just that and talked to someone name Natalie. She looked into my order, within hours I received an email saying I will receive a refund within 3 business days. I decided to call PayPal and file a dispute, hours later, they denied my dispute saying, Home Square said I received my order, they provided Paypay the order number from the lamp shade, of course I received that, but where’s the lamp that goes with that shade? I called PayPal to open my dispute back up. I told them that Home Square provided them the wrong tracking#, they provided the trk# to the shade that I did receive. I gave PayPal the trk# to the bed frame that I refused from FedEx, told them to call Home Square about that tracking#. Hours later, PayPal emailed me and said I will receive a refund of $148.35 and I did. This was a total nightmare. I will never order from them again. "