The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).
How recently the merchant has reached out to customers.
Customers can change a negative review to positive after a helpful interaction with these merchants.
Positive reviews found most helpful by ResellerRatings users
Alibaba
"First purchase, so far happy how everything went got my package safe, secured and undamaged and all pieces accounted for"
Critical reviews found most helpful by ResellerRatings users
Alibaba
"Seller was perfect. The problem is with Alibaba system: it is designed in the way so the additional fees are hidden. They are doing it for purpose so the Clients may easily ovelook those and end up paying more. When i contacted Customer Service they said "oh, the infrmation is there. You just need to click here, here and the here and you can find it." Well this IS NOT FAIR for the Customers. The information about additional fees SHOULD be exposed to the Client in a clear manner, without dirty tricks."
See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.