Compare prices, policies, and customer reviews of Jockey
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Jockey
"I returned a couple items in one package, and got an automated response acknowledging receipt, but got credited for only one of the two items. Followed up several times about the missing refund but got no response whatsoever, though their customer service had been quite responsive in approving me to send the items back and paying for exchange items earlier (though they also actually did not fully honor the exact exchange price I was supposed to get). After multiple weeks of follow up and absolutely 0 response from Jockey about the missing refund, I disputed the missing refund amount from the original charge with my credit card company and got my money back that way.
This is a bit of a shady company—beware if you do business with them. Unfortunately I like one style of their undergarments better than any other I’ve found, but no longer trust the company or anything they claim.
Would advise purchasing from elsewhere if possible but if you do business with Jockey, I suggest using credit vs debit to allow for recourse from potential impropriety in transactions, keeping documentation of all transactions and agreements, and checking all transactions (charges and refunds) carefully. "
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