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Mowersatjacks.com
"I ordered a mini-split (heating and cooling unit for my home) (over $1000) from Jacks. They sent an incorrect unit to me which is valued much lower ($400 lower). I called Jacks to work on resolving the issue. I mentioned it is an urgent situation as my home is 90-95 degrees F constantly without any cooling, and I need a resolution quickly. They said even thought their customer service is open, they are not doing customer service for Amazon orders (I purchased through Amazon), they do not have a manager there and they will not help me. Then they hung up on me. This company sent me the wrong ite"
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