ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Compare PetsMart vs Chewy.com

Compare prices, policies, and customer reviews of PetsMart and Chewy.com



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


35 reviews
2.36 / 5

85,306 reviews
0.98 / 5


Activity Rate

How recently the merchant has reached out to customers.

PetsMart: not active
Chewy.com: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

PetsMart: no
Chewy.com: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

Chewy.com

1/5

2024-01-02

Refuse returns

"They say I mistakenly ordered the worng prescription. They refuse a return."


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

PetsMart does not meet the criteria to be ranked

Chewy.com is ranked #2 out of 93 in hobbies & leisure