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Precision Roller
"Have used Precision Roller for years. WILL NOT use anymore.
They have a product listed on their website Lexmark 50F0ZA0. They show the item, display the item and price it accordingly to that product number.
I place an order for 4 of them. The product arrives and IS NOT a 50F0ZA0 it is a 50F0Z00. When I initiate a chat session with them, I am told they order in the latter number because they are the same. They refuse to pay return shipping for the bait and switch tactics, stating because I ordered them through the website????? I know they are the same except, the ZA is priced as a " no return" the Z00 has a label included to return.
My customer specifically wants th ZA! I can purchase the Z00 for $45. Why in the world would I want to pay an extra high price for an item I did not want??
They are "Celebrating" 50 years in business. Keep treating long term customers this way and they won't have anymore milestone celebrations."
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