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Compare Rubberflooringinc.com

Compare prices, policies, and customer reviews of Rubberflooringinc.com



Overall Satisfaction

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1,245 reviews
0.87 / 5


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Rubberflooringinc.com: not active


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Rubberflooringinc.com: no

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Rubberflooringinc.com

1/5

2023-12-23

Warranty? YEAH RIGHT!!!!

"Spent over $3,000 for very light colored rolled rubber in our exercise room. We spent extra to get a very clean, crisp and unique look to our floor. We had a local flooring contractor install floor professionally. We purchased ALL recommended adhesive products ALL recommended floor sealing products. (For a premium price of course...) Flooring contractor loose laid everything (As they have to in order to get the cuts right before adhering) and everything looked great. After the flooring was installed, there was a discoloration along one side of the roll which couldn't be seen until the floor was fully installed. Therefore, there is about a one foot stripe every 4' feet in my entire floor. After over a month of trying to get a hold of someone, they said that although they admit there was a manufacturer defect in the floor, they don't consider it a manufacturer defect any longer because the floor was already installed. They mentioned that even if I had the floor pulled up, it's too late to return it! They said the floor was now "outside of the warranty criteria". Can't think of ONE other company that doesn't stand behind a faulty product. I guess this is one of the exceptions.

Now I have to spend $2,000 to have the floor removed, $1,500 to have the floor re-surfaced to cover the adhesive residue and then I have to re-purchase the rolled flooring for $3,000 from a different company and then I have to pay someone $2,500 to re-install the new floor. So, I already spent $5,500 to have the floor installed. And now I have to spend an additional $9,000 to have the faulty product removed and have the floor installed. And guess what, it's all out of MY pocket because they will not warranty a product THAT THEY ADMITTED HAD A MANUFACTURER DEFECT!

Order at your own risk and HOPE for quality!

And pretend like there's no warranty. Because there isn't one. Trust me!
"


Categories

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Rubberflooringinc.com is ranked #83 out of 210 in home & garden