Compare SHE·SAID·YES

"I had a query about customizing and they were super responsive. The ring got here fast and looks amazing. So happy with my purchase!"

"CHINESE SCAM COMPANY - BEWARE
Where to begin?? Firstly the website is sham - they say they're a US based company but all their manufacturing and laughably incompetent "customer service" team are based in Guangzhou, mainland China. After forking out over £1300 for an apparently 14 karat gold ring, my fiancé had a severe allergic reaction... Suffice to say she is NOT allergic to real gold!! We took it to a local, reputable jeweler who was ASTOUNDED at the amount I paid and, after checking the ring and noting the "Hallmark" had been etched on, not stamped, he confidently claimed "I can't tell you what it is, but I can tell you what it isn't - it's not real gold".

It was only after sending SSY pictures of my poor fiancés enormously swollen finger, and threatening to report them for Import/Export tax evasion (another gem - they'll charge you £1300 for costume jewelry then send you a sales invoice for $60 to, and I quote: "mitigate the risk of high tariffs or taxes" - yes, I have ALL OF THIS in writing!!) that they finally agreed to pay me my money back... minus the £85 from my own pocket I spent shipping their garbage costume jewelry back to them.

They ruined our engagement and have taken ZERO responsibility or accountability for it.

The ONE concession they did make was that, if my fiancé removed her absolutely brutal Trustpilot review, they be kind enough to offer us THIRTY DOLLARS OF STORE CREDIT!!!! I don't think you can add laugh emoji's here, but the screen would be absolutely littered with them if I could. Surely this kind of activity is also illegal? Is this bribery? I'm not sure, but I'll be looking into it.

I have, however, just received an automated email telling me my refund will be processed in THIRTY DAYS!!! So that's another month I am VASTLY out of pocket, and my fiancé is without an engagement ring. Utterly disgusting.

To be clear - I have ALL of this is in writing - I have all the email communications, their shady sales invoices, their "Customer Service" people writing "To mitigate the risk of high tariffs or taxes, we have declared a value of USD 60 for your package.", all the proof I need to go extremely public on this company, and that's what I plan to do. I urge anyone else who may have had similar experiences to get in touch with me, as I am considering bringing a Class Action lawsuit against this "company".

Shysters, charlatans and con artists: Buyer Beware - avoid like grim death."