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SuperBookDeals
"Absolutely a scam.
We ordered the Throne of Glass series on 12/11/2023 through this seller on Amazon. Our expected delivery date was 12/20 to 12/27. They marked the item as shipped on 12/13 but we weren’t given a tracking number. We contacted their chat team twice and requested a tracking number, they wouldn’t provide one and kept sending a generic response that items are shipped 2 business days after the order is made.
We waited 8 business days without a tracking number and without any real communication from their customer service team before asking for our order to be cancelled and refunded. They refused to cancel our order, said our item has already been processed and shipped. On 12/20, the first day we should expect this order by, they sent a tracking number. The tracking number says nothing besides USPS is awaiting for this item
from the seller. Today’s now 12/27 12:00PM MST, the last day we should have received this order by and USPS still has not received this item from the seller.
My spouse bought through them on Amazon bc he was unaware 3rd party sellers could be potential scammers. We have to wait until 12/31 to report them
to Amazon and get our $140.00 back.
I also attempted to email them through their official website, received the same runaround response. AVOID THIS COMPANY."
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