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Compare Toyota of Morristown

Compare prices, policies, and customer reviews of Toyota of Morristown



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


31 reviews
4.75 / 5


Activity Rate

How recently the merchant has reached out to customers.

Toyota of Morristown: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

Toyota of Morristown: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

Toyota of Morristown

5/5

2024-12-18

Quick and simple service!

"Easy in and out, didn't have to wait long for my oil change and rotation. A waiting room with tables to work, too."


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

Toyota of Morristown

1/5

2024-01-11

Excessive service charge (parts and labor)

"I contacted Toyota about excessive parts and labor charges. Toyota said they would have the dealer customer relations contact me. I have not had a reply. Invoice did not include actual labor time or rates. Price for reasonable labor appears to be in the neighborhood of $1,000 per hour. Parts were 2 to 3 times the dealer’s online retail price. Rating reflects pricing and lack of response"


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

Toyota of Morristown does not meet the criteria to be ranked