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Value City Furniture
"I purchased a 5-piece sofa, queen bed, and mirror dresser from VCF Store in Robinson on Nov 23, with delivery set for Dec 24. The dresser was damaged, and no delivery was scheduled despite assurances. On Jan 2, only two sofa pieces arrived—no bed. Repeated store visits yielded no resolution. The manager offered a delivery fee refund but insisted on collecting delivered items before processing a full refund. VCF’s lack of communication, repeated mistakes, and refusal to resolve issues promptly make their service unacceptable. Avoid this store at all costs."
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