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Wag.com
"I was pretty much taken for $181 for a boarding that I booked and my border did not show up or cannot pick up my dogs in time for my event. I was ready to take my dogs to her, but she insisted on picking them up, which should’ve been a red flag for me but she had previously walked my dogs so I trusted her. She could not pick them up that morning as she told me she would or I should say that afternoon and I tried to get away to take them to her but I was already late for my event. She told me to go ahead and cancel so that I could get my money back but then she started her app as if she started the walk or the service. I had no way to cancel and I lost $181 and she never watched my dogs. After trying everything to reach someone at Wag, I looked on my app and I saw $73 credit. I spent $181 and they only gave me $73 credit for no service at all. Do not use them use Rover. Their customer service is much better."
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