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Compare West Coast Toyota of Long Beach

Compare prices, policies, and customer reviews of West Coast Toyota of Long Beach



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


570 reviews
4.08 / 5


Activity Rate

How recently the merchant has reached out to customers.

West Coast Toyota of Long Beach: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

West Coast Toyota of Long Beach: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

West Coast Toyota of Long Beach

5/5

2024-12-25

This place ALWAYS comes through!

"This location has always come through when I needed something for my Toyotas. Recently I tried purchasing a plastic grommet for my Tacoma from Penske Toyota in Downey. 1st Parts person had trouble locating the part. I asked a 2nd parts person to look up the part number on the grommet - he replied "That's not a part number". Then he tried to sell me a complete wiring harness for $47. I went home and googled the part number. Low and behold West Coast Toyota of Long Beach popped up. I bought the $4 part and picked it up the very next day! I have purchased 4 Toyotas from Penske - They have given my nothing but heartache over the years dealing with the Service and Parts departments. I will never go back there. West Coast Toyota of Long Beach is my new Toyota Dealership! Keep up the great work WCToLB!!! "


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

West Coast Toyota of Long Beach

1/5

2024-12-08

Typical dealer

"I purchased items online; their parts department called me and said none available; I had to call Toyota corporate to get involved. They called the dealer back and then they arranged everything back again Took over an hour worth of phone calls to get the sale prices"


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

West Coast Toyota of Long Beach is ranked #102 out of 206 in autos & vehicles